Shopify Damaged Item Photo Rules
Photos cut fraud and also delay nice customers. Set a dollar threshold so you are not asking for studio shots on a $9 candle.
Support ops, AI agents, and Shopify playbooks
Returns & refunds for Shopify brands
Refunds, exchanges, damaged items, store credit and the policies that keep returns from becoming chaos.
28 guides · page 3 of 3
- Read More
Shopify Missing Item in the Box
Partial contents vs split ship vs theft. The first question is how many fulfillments the order has.
Read More
Shopify Wrong Item Sent
SKU mixups need a photo, a prepaid label, and a resend — not a debate about who picked the bin.
Read More
Shopify Exchange When the Size Is Out of Stock
The swap they want is gone. Offer the wait, the refund, or a cousin SKU — not a ghost promise.
Read More
Ready to replace your first support hire?
Join fast-growing Shopify stores automating 80–95% of customer support in under 10 minutes.
Start Free Trial
From $149/month • 14-day trial