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Shopify Support for International Stores

A global /pages/returns is a hallucination source.

A global /pages/returns is a hallucination source.

Short answer to “shopify support for international stores”

One policy URL per market. Translate those, not the homepage hero. A global /pages/returns is a hallucination source.

It depends on this, not the Twitter thread

Whether you can write a refund cap and a no-case. If you cannot, you are shopping for a personality, not a tool.

Say yes if

  • You can point at live policy URLs.
  • You know your five ticket types by heart.
  • You will read 15 tickets next Monday.
  • Human touches on this ticket type before vs after the change.

Say no if

  • You want the tool to invent a policy you never wrote.
  • Your real problem is a lying size chart or a dead tracking page.
  • You need it to look enterprise for a board slide more than you need Sunday covered.

What I would do this week

Write the rule for the single most common ticket in that search. Put it on a URL. Run it on live tickets for 14 days. That is a better answer to “shopify support for international stores” than another comparison tab.

Load this rule into Relay and stop solving support for international stores by hand at midnight.

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