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Shopify AI Agent Go-Live Checklist

Go-live without a QA hour on the calendar is a hope.

Go-live without a QA hour on the calendar is a hope.

When to use this list

URLs live, cap set, WISMO auto-send, refunds held, legal escalate, Monday QA booked. Print it or put it in the ticket you open with the vendor. If they cannot walk it, you are in a demo, not a trial.

The checklist

  • Write the definition of ai agent go-live checklist in one sentence the agent can test against an order.
  • List the Shopify fields it must read before it replies (status, tags, tracking, refunds already issued).
  • Write the allowed actions and the cap. If there is no action, write the exact escalate condition.
  • Add two examples: a yes case and a no case. Agents learn more from the no.
  • QA ten live tickets after a week. Change the article or the cap, not the vibe.

What you can skip

Brand-voice decks. Eight real replies beat a manifesto.

Automatic fail

  • They will not refund a test order.
  • They need a solutions engineer for a 400-ticket store.
  • The only metric they show is conversations started.

Load this rule into Relay and stop solving ai agent go-live checklist by hand at midnight.

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